Water Heaters

About Water Heaters

At Charles Moon Plumbing Services, not only will we find the issue that is causing your water heater to leak and repair it (if it’s repairable), but we will also install a new water heater if your old one is broken beyond repair, and we will maintain your new water heater so you won’t have to worry about your new one messing up.

During this process, a licensed and insured professional will consider your space, budget and water use. We will gather as much information needed about your existing unit like, 

  • Size of the water heater 
  • Where it’s located 
  • Whether it runs on gas or electricity 
  • Whether it’s a tank or tankless model   

After evaluating these details, our professional will recommend the water heater model that best suits your needs and will explain pricing options.  

Water heater repairs can be dangerous for inexperienced homeowners, so Charles Moon Plumbing Services offers 24-hour emergency water heater service. Your household will have hot water again as quickly as possible–in many cases, the same day.

On average, replacing a gas or electric water tank with a similar model takes about two to three hours. It takes almost 45 to 60 minutes to drain, disconnect and remove your old water heater. Positioning the new unit takes roughly 30 minutes, and it takes another 45 to 60 minutes to secure the new connection points and verify that all functions are up to code.

Why Get Our Water Heater Services

Professional Installation

Our technicians are trained professionals that will install your new water heater correctly and up to code so that you can enjoy hot water efficiently.

Fast and Reliable Work

Water heaters can malfunction out of the blue and can leave you without hot water for several days. Proper maintenance from a professional will ensure smooth, reliable performance from your water heater.

100% Customer Satisfaction Guaranteed

Charles Moon Plumbing Services offers exceptional customer service in all their work. Our reviews are proof that we can handle the job efficiently and provide the highest quality service.

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What Our Clients Say

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My initial call contact was great. They scheduled me, Evan showed up on time and called me 30 minutes prior as I asked. He put booties on his feet. He determined the problem and explained he would possibly have to order parts and should be fixed by the end of week. I got a message and call from the company on Wednesday confirming Friday. No more cold showers or bird baths ( hot water kettle in sink). Old school bath when the water heater was broken. I would recommend Charle Moon (Evan) to anyone, everyone, everywhere…. Thanks so much….
Ricky Hardimon
Via Google
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Amazing company our water heater went down on a weekend and they had someone out first thing the next morning to give a very reasonable quote. They did the job very efficiently on time and were incredibly clean about everything, also super friendly from the lady you talk to on the phone to the repair technician. 10/10 will recommend it to anyone.
Skylar May
Via Google
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They arrived promptly and were very knowledgeable, efficient and professional. They had my hot water heater installed in no time! I will definitely be using their services in the future for my plumbing needs!
LaToya Chamblee
Via Google

Frequently Asked Questions About Water Heaters

There are some parts of a water heater that can be repaired or replaced. However, if your water heater is 8 years or older, it is normally a better investment to put your money towards a new water heater versus repairs at that age. If the water heater tank is leaking then it is un-repairable and in need of replacement. We repair and replace all brands of water heaters.

If your water heater is more than 10 years old and leaks or seems to not work as well as it once did, it’s probably time for a replacement. If your water heater is less than 8 years old, a simple tune-up may be an easy and cost effective way to keep it running properly.

We can do same-day installations, in about 2.5 to 3 hours. (Also depends on the availability of water heaters at supply houses)

Your water heater leaking can be caused by a few things, pressure release valves, or water pipe fittings may need to be replaced.

Replaced old 10-year-old Rheem water heater leaking from the bottom with new 50-gallon electric Bradford White with 2-gallon expansion tank.